Citizen
Charter
Ø Services delivered by the department to the public
are
· To save life and property of people from fire.
· To rescue from floods, earth quakes, cyclones and
other emergencies and disasters.
· To render advice on fire protection and fire prevention
· To enforce fire safety measures in all fire hazardous
places like multi-storeyed buildings, hotels etc.
· To provide basic training in fire prevention , fire
fighting and rescue operations.
· To provide standby fire fighting arrangements at
large gatherings.
· To create public awareness on fire prevention.
· Prompt response to fire calls and other emergencies
life floods, building collapse, train accidents , air crashes
etc.
· Issuing No Objection Certificate for fire hazardous
places like Multi-Storeyed buildings, Cinema Theatres etc.
· Assistance and advice on conducting Fire Drills.
· Details of Fire Safety of Multi-storey Building will
be given by K.Jayaram Naik, Regional Fire Officer, Central
Region, Hyderabad
· Details for No Objection Certificate for Fire Hazardous
places will be given by Divisional Fire Officer & Assistant
Divisional
Fireofficer
· Assistance and advice on Fire Drills will be given
by Divisional Fire Officer and Assistant Divisional Fire Officer.
· Details on Standby Fire Fighting arrangements will
be given by Divisional Fire Officer and Assistant Divisional
Fire Officer.
· Training on basic fire prevention will be given by
Divisional Fire Officer, Assistant Divisional Fire Officer
and Station Fire Officer.
Ø Our expectations from the public are
· Call 101 for our help.
· Obtain No Objection Certificate from A.P Fire Service
Department for buildings above 15m height.
· Provide and maintain all fire safety systems in the
fire hazardous premises
· Conducting of Fire Drills once in every 3 months
in all fire hazardous premises.
· Provide exact address with land marks and shortest
route to reach the place of incident.
· Give way to the Fire Vehicles attending fire and
emergency calls.
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